Client testimonials

We were so fortunate to have found Jen when we started to look for a home. Jen was extremely responsive, giving us good advice, and finding a home that met our needs. From start to finish she was always on our side working to make our home purchase as successful as possible. All throughout the negotiations and closing Jen was there to ask the questions we didn't even know to ask and quickly handled any issues that came up. We can't speak highly enough of our experience with Jen Chang and would recommend her without hesitation!

Buyers: Esther & Justin L.

Jen is absolutely amazing, and I was beyond lucky to find Jen as my agent. Jen went above-and-beyond in all aspects of the purchase & closing process, and was ultimately able to find a perfect off-market home for my lifestyle.

From the introduction - Jen was unbelievably nice, explained the basics of the purchase process, drove me around to different house viewings, and gained access to homes others were not able to view. Jen is extremely punctual, and would follow up with any asks about a home or selling party. I never went more than a few hours without a detailed answer to a question - even on the weekends. Jen was also pragmatic about my budget, let me know when she felt a home was overvalued, and was never pushy. I felt comfortable throughout the entire process.

I always felt like Jen knew me and had my best interest in mind; she would text or email me if she ever found anything I would be interested in, and write offers for whatever amount I thought was best. When we found the perfect home, Jen was ruthless to ensure we won, closed on-time, and there were no issues with any aspect of the close. She coordinated with the banks, and selling agent to ensure we were getting exactly what we were purchasing.

When we closed - Jen came over, and congratulated me with a bottle of Champagne. She also changed all of my locks, and when the original locksmith performed a poor job - she paid out of pocket to have her trusted locksmith ensure the job was done right.

Jen is extremely passionate about finding the right home, wanted my experience to be great, and I have a lot of respect for her work. I am now a proud owner of a home in San Francisco and thank Jen for making it happen. I couldn't be happier with my experience.

Thank you for all you do!

Buyer: Mike W.

As a first time buyer in the US, I had no idea what was the whole process of buying a home. Her knowledge and advices were extremely valuable.

Jen is professional, hard worker, a good negotiator, has great follow-up and has a get-it-done attitude. She managed to negotiate for us a new roof!

During the process we never felt pushed by Jen and she worked with the offer we wanted.
All in all - very transparent, always on our side and a pleasure to work with!

Buyers: Claire & Frederick P.